Here’s the way it usually works: you see a pothole, graffiti or something else that you want the city to deal with. But, of course, when you see it, you’re out and about, so you think to yourself “I’ve got to email the city about this when I get home.” Then, you’re home and one thing and another…
To help grease the wheels a bit, the city has released a Find It, Fix It app for mobiles phones:
“Find It, Fix It” is a smartphone app offering mobile users one more way to report selected issues to the City of Seattle.
With Find It, Fix It, reporting an issue is as easy as snapping a photo with your smartphone, adding detailed information, and hitting submit.The map’s “drag and drop” feature or the phone’s own technology can be used to pinpoint the location.
The app offers the following service request categories:
- Abandoned Vehicles: report vehicles parked in a public right-of-way more than three days.
- Graffiti: report graffiti, including what it is on — parking meter, utility pole or building — so it gets automatically routed to the appropriate department for response.
- Pothole: report a pothole.
- Parking Enforcement: make an inquiry regarding a parking concern.
- Other Inquiry: this miscellaneous category is for making an inquiry or request, which will be processed by the City’s Customer Service Bureau. Mobile users should choose this category to provide feedback.
(Thanks to Sally Anne Sadler for the tip!)