To help grease the wheels a bit, the city has released a Find It, Fix It app for mobiles phones:
“Find It, Fix It” is a smartphone app offering mobile users one more way to report selected issues to the City of Seattle.
With Find It, Fix It, reporting an issue is as easy as snapping a photo with your smartphone, adding detailed information, and hitting submit.The map’s “drag and drop” feature or the phone’s own technology can be used to pinpoint the location.
Android users can download the app from the Google Play Store and iPhone users can download it from the App Store.
The app offers the following service request categories:
- Abandoned Vehicles: report vehicles parked in a public right-of-way more than three days.
- Graffiti: report graffiti, including what it is on — parking meter, utility pole or building — so it gets automatically routed to the appropriate department for response.
- Pothole: report a pothole.
- Parking Enforcement: make an inquiry regarding a parking concern.
- Other Inquiry: this miscellaneous category is for making an inquiry or request, which will be processed by the City’s Customer Service Bureau. Mobile users should choose this category to provide feedback.
(Thanks to Sally Anne Sadler for the tip!)
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Where’s the one for my Windows phone? This is a Microsoft town! 😉
Just added it to my phone. What a great idea!
I reported the abandoned bike outside Wine World (been there for many months). Got closed the next morning, and the bike is still there a week later.
Admittedly, I reported it as an abandoned vehicle (which it is), but I would’ve hoped they’d have either forwarded it on to the appropriate office, or told me what I should do to have it cleaned up.
I’m going to phone them sometime today to see what happened with that.
I reported graffiti on two street signs along Pacific St a couple of weeks ago and they’ve been cleaned up. Nice app.